![]() These include public holidays, Christmas and New Year’s time, as well as natural weather events such as heavy snow fall and blizzards. Note: When waiting for your item please be mindful of other factors that are out of our control that may delay your delivery. ![]() See current shipping status at the top of this page. Whenever mentioned a Business Day/s or Working Day refers to a Monday-Friday and excludes public holidays.Īll merchandise is currently shipped from our fulfillment center in Sydney Australia. At this time orders are not able to be collected directly from this location.Īll deliveries are insured however only orders over $100 in value shall have a tracking number issued. Any changes to our shipping policy shall be made on this page and shall only apply to purchases made after the date of such changes. We reserve the right to make changes to our shipping policy from time to time. If an email address was provided with your order then you shall receive an email notification following your items dispatch. Orders placed after 11:30am (Sydney EST/EDT) on a Friday or over the weekend shall be dispatched on Monday morning or Tuesday if the Monday falls on a public holidays. Deliveries are then dispatched every business day (Mon-Fri) at approximately 11:30am, other than on public holidays. ![]() Orders are usually processed and packed within 12 – 24 hours of receiving your order. Subsequently you accept that MediWise will not be liable for any late deliveries, regardless of the length of the delay. While we shall make every effort to send your item out expediently, you accept that delays are unfortunately likely to occur and outside of our control. ![]() ![]() Please note: Mail is still considered an ESSENTIAL SERVICE and while there shall be delays, the postal service will remain open.īy making a purchase you confirm that you are happy for us to dispatch your order and understand that there may likely be delays. However due to the ever-changing situation, delays may occur in all destination countries which we understandably have no control over. We have been working with our postal operators to move items as quickly as possible. We have been notified by our freight company that there are flight disruptions and cancellations impacting all inbound and outbound items to countries outside Australia. * All our deliveries ship from Australia. ![]()
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